Privacy Policy
Last updated: March 31, 2026
1. Introduction
Welcome. This Privacy Policy explains how Mic Deane Counselling collects, uses, and protects your personal information when you visit this website or submit a contact form. Mic Deane Counselling is committed to protecting your privacy and handling your information with care, in accordance with British Columbia's Personal Information Protection Act (PIPA).
2. About Mic Deane Counselling
Mic Deane Counselling is a counselling practice based in Vancouver, British Columbia, Canada. If you have any questions about this policy or how your information is handled, please get in touch using the contact information on this website.
3. Information We Collect
When you submit a contact form on this website, Mic Deane Counselling collects your name, email address, and phone number. This information is collected solely for the purpose of responding to your inquiry about counselling services.
4. How Your Information Is Used
Your contact information is used only to respond to your inquiry and to follow up with you about counselling services. It will not be used for marketing purposes, to add you to any mailing list, or to contact you for any reason unrelated to your inquiry.
5. Information Sharing
Mic Deane Counselling does not sell, rent, share, or disclose your personal information to any third parties. Your contact details are kept strictly private.
6. Third-Party Services
This website uses the following third-party services, which may collect information independently:
Google Analytics — Mic Deane Counselling uses Google Analytics to understand how visitors use this website (e.g. pages visited, time on site). Google Analytics collects this data through cookies and does not receive the personal information you submit through the contact form. You can learn more about Google's privacy practices at policies.google.com.
Booking/Scheduling Tool — This website uses a third-party scheduling platform to allow you to book appointments. If you use the booking tool, that platform will collect information in accordance with its own privacy policy. Please review the privacy policy of any scheduling tool you use on this site.
7. Cookies
This website uses cookies primarily through Google Analytics. Cookies are small text files stored on your device that help analyse website traffic. You can disable cookies through your browser settings, though this may affect some website functionality.
8. Data Retention
Mic Deane Counselling retains your contact information only for as long as necessary to respond to your inquiry and, if you become a client, in accordance with professional and legal record-keeping obligations. If you do not become a client and wish to have your information deleted, please get in touch and it will be removed promptly.
9. Your Rights
Under PIPA, you have the right to request access to the personal information Mic Deane Counselling holds about you, request corrections to that information, and withdraw your consent to its use at any time (subject to legal or professional obligations). To exercise any of these rights, please contact Mic Deane Counselling directly.
10. Security
Mic Deane Counselling takes reasonable steps to protect your personal information from unauthorized access, loss, or misuse. Contact form submissions are handled securely, and your information is not stored beyond what is needed.
11. Changes to This Policy
This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated date at the top.
12. Contact
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please reach out using the contact details listed on this website.